The concept was to reflect each branch’s community in the images, so that when customers entered the branch, there was a real sense of the bank’s place and pride in that area. Each branch would be outward rather than inward facing.
To ensure the images truly reflected the location, colleagues across the branch network were asked to submit suggestions: which local landmarks, businesses, events and people were special to them?
Thousands of suggestions were edited down to hundreds which covered all regions of the branch network, and eight photographers were briefed to take pictures that not only captured the subject’s spirit, but also met Barclays’ image guidelines & character, and would be useable at a range of extreme sizes and formats.
From over 5000 submitted images, just over 2000 were selected, assigning them to branches according to location and number of images required, and then preparing each individual piece of artwork to match the space available.
The final stage was managing the four-month production, installation and quality control process at over 900 branches, and preparing and distributing the launch pack which went out to all branches and included a film, letter, postcards and Brand Agent Mission Pack.